LEGAL

Privacy Policy

This policy explains how the website handles inquiry information you submit, essential security logs, and the choices available to you.

KOALA GLOBAL / PRIVACY

Website operator

The website is operated by 考拉出海(广州)网络有限公司, whose registered address is Entire 25F, Atlas Center Plaza, 365 Tianhe Bei Road, Tianhe District, Guangzhou, Guangdong, China.

What we collect

We collect information you submit through the contact form, including your name, company, contact details, business context, target markets and inquiry, plus essential technical logs.

How we use it

Information is used to respond to inquiries, assess engagement fit, protect the website and meet applicable obligations. This policy will be updated if those purposes materially change.

How information flows

When form delivery is enabled, the website submission endpoint processes the inquiry and forwards it according to the current server configuration to a company-designated business mailbox. Mailbox configuration is not proof of delivery or CRM ingestion. Hosting and security providers may process limited technical data required to operate the website.

Retention and security

Retention depends on the configured business mailbox and hosting systems, inquiry handling, security review and applicable obligations. Do not submit sensitive information unrelated to the inquiry.

Your choices

Written requests for access, correction or deletion may be sent to the registered address listed in this policy, marked “Privacy Request” with the information concerned and a reply contact. Handling is subject to applicable law and necessary identity verification.