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TTOC

Connect buyer discovery with sales follow-up

TTOC links content acquisition, the owned website, AI-assisted work and personal sales follow-up. Start with the buyer, then define the work at each stage.

KOALA GLOBAL / TTOC

FROM DISCOVERY TO FOLLOW-UP

Four steps from discovery to a sales conversation

  1. 01

    Reach relevant buyers

    Create content for TikTok and other channels around product applications and buying questions.

  2. 02

    Help buyers evaluate

    Make specifications, applications, delivery conditions and supporting documents easy to find on your website.

  3. 03

    Organise the inquiry

    Use AI to extract requirements and flag missing information for the assigned salesperson to review.

  4. 04

    Follow up personally

    Continue through agreed channels such as email and WhatsApp. People confirm pricing, samples and contracts.

FIT BEFORE SCOPE

Confirm fit before defining a pilot.

A good fit

  • Manufacturers, factories and exporters with real products, delivery capability and accountable sales ownership
  • Teams ready to connect TikTok content, owned web, AI engagement and human follow-up into one buyer journey
  • Businesses willing to pilot a focused product-market path and review RFQs, samples, quotations and opportunity progression

Not yet a fit

  • Engagements that require guaranteed views, inquiries or orders
  • Projects without accurate product, pricing, delivery, compliance or sales-owner inputs
  • Requests limited to video outsourcing, media buying or TikTok Shop retail operations

WHAT KOALA WORKS ON

Eight operating gaps, with work, outputs and boundaries made explicit.

C01 Market & buyer intelligence

The buyer and buying reason are unclear

KOALA WORK
Frame buyer roles, procurement questions and market hypotheses
OUTPUT
Buyer map and testable hypotheses
HUMAN GATE & LIMIT
Research supports—not replaces—market validation
C02 Buyer decision content

Content does not answer procurement questions

KOALA WORK
Structure multilingual content around buying tasks
OUTPUT
Decision content and evidence register
HUMAN GATE & LIMIT
Unverified facts stay private
C03 Global discovery

Demand depends on one platform

KOALA WORK
Coordinate TikTok, search, GEO and LinkedIn entry points
OUTPUT
Attributable discovery paths
HUMAN GATE & LIMIT
No traffic, ranking or inquiry guarantee
C04 Digital trust

Exposure lacks verification material

KOALA WORK
Build owned-web, industry and evidence entry points
OUTPUT
Verifiable digital trust assets
HUMAN GATE & LIMIT
Unauthorized clients and outcomes stay hidden
C05 AI Buyer Desk

Response is slow or inconsistent

KOALA WORK
Design multilingual understanding, classification and next-action support
OUTPUT
Draft answers, gaps and risk flags
HUMAN GATE & LIMIT
Capability concept; AI makes no final commitment
C06 RFQ, sample & quotation

Inquiries fail to progress

KOALA WORK
Design completion, stage and handoff logic
OUTPUT
Structured RFQ and stage record
HUMAN GATE & LIMIT
Final price and delivery require human approval
C07 Human sales orchestration

Leads lack ownership or continuity

KOALA WORK
Define owner, next action and review rhythm
OUTPUT
Accountable sales handoff
HUMAN GATE & LIMIT
The system does not replace sales ownership
C08 CRM review

The team cannot tell what works

KOALA WORK
Align definitions and identify content/process feedback
OUTPUT
Stage review and action recommendations
HUMAN GATE & LIMIT
Data quality limits the conclusion

HOW THE WORK MOVES

From content to sales, every step has an output and an owner.

An inquiry reaching the website is only the beginning. Samples, quotations and opportunity progression still depend on the product, commercial terms and sales action.

Explore RFQ, sample, quotation and sales handoffs
  1. 01

    Buyer discovery

    TikTok content creates a relevant first touch around buyer questions, applications and product evidence.

    OUTPUTAttributable content visits and landing sessions
    HUMAN OWNERSHIPKoala content system + client fact approval
  2. 02

    Trust verification

    Owned web presents company, product, credential, delivery and responsibility facts for buyer review.

    OUTPUTEvidence views, downloads or explicit inquiry intent
    HUMAN OWNERSHIPKoala information architecture + client evidence owner
  3. 03

    Inquiry capture

    Structured forms, WhatsApp or another approved channel capture product, market and procurement context.

    OUTPUTIdentifiable and routable inquiry record
    HUMAN OWNERSHIPEngagement system + client channel owner
  4. 04

    AI first response

    AI uses approved knowledge for low-risk questions, context completion and next-action suggestions only.

    OUTPUTResponse draft, missing fields and risk flags
    HUMAN OWNERSHIPAI assists; humans own external communication
  5. 05

    Human follow-up

    Sales verifies buyer identity, requirement completeness and risk before confirming a response and next step.

    OUTPUTQualification, owner and follow-up time
    HUMAN OWNERSHIPClient sales owner
  6. 06

    RFQ

    Complete specifications, quantity, application, compliance, destination and timing.

    OUTPUTStructured RFQ or explicit information gaps
    HUMAN OWNERSHIPClient sales + technical or product owner
  7. 07

    Sampling

    Humans confirm scope, cost, lead time, shipping and acceptance criteria.

    OUTPUTApproved sample plan and status
    HUMAN OWNERSHIPClient sales + delivery owner
  8. 08

    Quotation

    Authorized people prepare and approve pricing against confirmed specifications and commercial rules.

    OUTPUTVersioned quotation with scope and validity
    HUMAN OWNERSHIPClient-authorized quotation owner
  9. 09

    Opportunity progression

    Track decision makers, objections, next actions, timing and loss reasons for review.

    OUTPUTOpportunity stage, next action and outcome attribution
    HUMAN OWNERSHIPClient sales; Koala supports process review

DELIVERABLES

What the project leaves behind

  • Market and buyer diagnosis
  • Content and evidence architecture
  • Owned-web engagement path
  • AI knowledge and boundary rules
  • Inquiry and sales handoff fields
  • Pilot dashboard and review recommendations

MEASUREMENT

How progression is reviewed

  • Qualified buyer visits
  • Inquiry completeness
  • Time to first human response
  • Qualified RFQs, samples and quotations
  • Next-action completion
  • Opportunity-stage and loss-reason coverage

CLIENT INPUTS

Verified inputs needed to begin

  • Accurate company, product and application facts
  • Publishable credentials, specifications and delivery boundaries
  • Quotation, MOQ, sample, lead-time and approval rules
  • Target-buyer, historical-lead and channel context
  • An accountable sales owner and follow-up record

RESPONSIBILITY & AI BOUNDARY

What Koala, the client and AI each own.

KOALA

Koala owns

  • Market and buyer diagnosis
  • Pilot journey and content system
  • Trust and engagement mechanisms
  • Measurement and review
CLIENT

The client owns

  • Provide accurate product evidence
  • Approve pricing, delivery and commitments
  • Own timely sales follow-up
  • Authorize client and case material
AI ASSIST

Permitted assistance

  • Draft answers to low-risk questions
  • Missing-information prompts
  • Intent and risk flags
  • Suggested human next actions
HUMAN GATE

Human handoff

Knowledge conflicts, high-risk commitments, complaints, legal or privacy questions and material opportunities stop automation and move to the assigned human owner.

NEXT STEP

Turn the perspective into an executable starting point.

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