TTOC 2.0: connect discovery, inquiries and sales

Your product has an advantage, but the right buyers have not seen it.

Work

Define buyers, markets and an IP-led content plan. Coordinate scripts, filming, review, publishing, inquiry entry points and feedback.

Deliverables

A buyer/content map, scripts and videos, published links, CTA configuration and reviews.

Client inputs

Accurate product information, filming access, samples, account permissions and content and sales owners.

Boundary

Content quantities and channels follow the written scope. Views, followers and orders are not guaranteed.

What happens next

Content leads buyers to purchasing information. Keep its source with the inquiry and assign an owner. Useful material can support creators and advertising.

Your own claims need a relevant local voice that understands the buyer.

Work

Select creators by market, industry and buyer relevance. Agree costs and rights, prepare the brief and coordinate review, publishing and attribution.

Deliverables

Creator candidates and rationale, briefs, cooperation and rights records, published links and campaign reviews.

Client inputs

Product facts, samples, factory-visit arrangements, budgets and authorised review.

Boundary

Creator fees, travel, logistics and additional rights are agreed separately. Buyer responses and orders cannot be guaranteed.

What happens next

Use authorised creator content on the website, search content and showroom. Track inquiries and ask sales whether the buyers fit.

A brochure website does not answer procurement questions or make an inquiry easy.

Work

Structure product facts and evidence, build multilingual purchasing pages and RFQs, and maintain them with AI Agent instructions, approval, logs and rollback.

Deliverables

The website and page inventory, procurement facts, inquiry routes, operating instructions, permissions and test records.

Client inputs

Company and product information, authorised images and certificates, commercial review and site permissions.

Boundary

Agree pages, languages and upkeep in writing. Authorised supplier staff approve facts, publication and commercial terms.

What happens next

The website receives visitors from content and search, shares approved product knowledge with AI reception and sends requirements into inquiry management.

Scattered or unsupported information makes your company difficult to understand and verify.

Work

Align company and product facts, map buyer questions, publish sourced content, review crawlability and structured data, and sample visibility and referrals.

Deliverables

Fact/source registers, a buyer-question map, content and technical checks, publishing records and review reports.

Client inputs

Publishable evidence, factual review, website cooperation and content rights.

Boundary

Search and AI systems decide inclusion and presentation. Rankings, recommendations and orders are not guaranteed.

What happens next

Official website facts and authorised content support discovery. Reception and sales return real purchasing questions to improve those answers.

Supplier materials need clearer evidence, purchasing information and inquiry routing.

Work

Organise qualification and authorised evidence, prepare supplier/product pages and content, and configure human RFQ clarification, routing and review.

Deliverables

Supplier fact/evidence records, purchasing pages, content assets, onboarding and RFQ route records.

Client inputs

Company, product, certification and capacity facts, publication rights and sales/technical contacts.

Boundary

Trust review follows the agreed scope and is not statutory certification, a buyer-volume promise or a sales guarantee.

What happens next

The showroom reuses company and product information for buyer verification. Route requirements to reception and inquiry management for sales follow-up.

Multilingual questions arrive across time zones, and sales needs usable context.

Work

Use approved knowledge for multilingual reception, clarification and summaries. Configure restricted commitments, human handoff, testing and updates.

Deliverables

Knowledge and sources, qualification questions, RFQ summaries, handoff rules and test/log records.

Client inputs

Accurate knowledge, restricted commitments and named sales and technical handoff owners.

Boundary

AI does not commit binding prices, lead times, contracts, payment or fulfilment. Authorised people decide.

What happens next

Send product, application, quantity and open questions to inquiry management. Notify sales and use confirmed feedback to improve the knowledge base.

Inquiries are scattered, duplicated or missing a sales owner and next action.

Work

Agree connected channels and shared fields. Configure qualification, ownership, stages, reminders and manual fallback, then review stalled opportunities.

Deliverables

A channel list, fields and stages, assignment rules, workspace views, test records and reviews.

Client inputs

Channels and permissions, sales roles, qualification rules, owners and current follow-up information.

Boundary

Channel connections and permissions follow the engagement scope. A fixed buyer database or inquiry volume is not promised.

What happens next

Keep source, conversation, owner and next action with the opportunity. This supports sales coaching and returns feedback to acquisition and reception.

A quotation or sample has been sent, but the next buying decision is unclear.

Work

Diagnose real opportunities, map decision roles, prepare quotations, samples and meetings, support objections, and record action plans and reviews.

Deliverables

Opportunity diagnoses, decision maps, action plans, communication tools and meeting/win-loss reviews.

Client inputs

Permitted conversation context, quotation and technical information, sales participation and execution.

Boundary

The client owns pricing, contracting, payment, compliance and fulfilment. Coaching does not guarantee a sale.

What happens next

Use inquiry records to progress information, samples and quotes. Return purchasing objections to content, website and AI knowledge owners.